Refund policy

Return & Refunds
Instead of returning items, you can contact us for a full refund. Why? Returns run counter to our emphasis on sustainability: every return has a carbon footprint. So just tell us what went wrong, send along a clear photo of the product, and we'll give you your money back in full. Then you can feel free to donate the product or recycle it.

Once approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
We do not offer exchanges. However, if for any reason you didn't get the exact product you expected, just let us know and we'll get you a new one.

Should you have any questions regarding our refund policy, don't hesitate to contact us at info@bujostarboutique.com .